Went to Family Kia yesterday and worked with Chris. He was absolutely amazing. He walked through the whole process with me from start to finish, and honestly, out of all of the dealerships I had been in he gave me the best experience. Nothing was hidden from me and everything was completely transparent. The only reason I'm taking off a star, and I wish I could leave a ... separate review for this, is because of Sheila. I had spoken with her regarding my credit score, what I was looking at, and had bluntly asked her if I would be able to qualify of which she said yes. I then found out at the dealership that I do not. Chris worked extremely hard to try to get me into what I wanted and make me happy but it just didn't happen. Chris deserves 5/5 stars, Sheila on the other hand I would only give 1.
Last week I decided it was time for a new car. This was my first time shopping for a brand new vehicle so I decided to stop in at St. Augustine Kia. We were greeted by Chris, and I explained what I was looking for to him. He was very knowledgeable, and not at all pushy. He didn’t try to push me into something I couldn’t afford, and was very patient with me. I even ... left and came back. The whole process went much faster than I was told I should expect to wait by friends. Words can’t express how happy I am with my brand new 2020 Kia Forte! When the time comes for my next vehicle, I will return here without any hesitation, and will recommend the same to friends, and family. Thanks again Chris, and the rest of the Kia family!!
I have been in the market for a used truck and found exactly what I was looking for here. Along with all the new vehicles they still have a great selection of used inventory. Between my salesman Cody and sales manager Wayne and the GM Almir it was an all around great experience and highly recommend this dealership to anyone. The service here exceeded my expectations ... and was over the top. They were very busy and to get me in and out the General manager himself helped with getting my deal processed. There were no games played and I was given a great deal on a great truck with no back and forth nonsense and out of the dealership in an hour. Big thank you to all the guys at Family Kia and keep up the good work!
Nice no pressure sales people, staff is very organized. One of the quickest car buying experiences I have ever witnessed. 100% recommend.
Excellent Service! Fast, efficient & professional! Would definitely recommend them if you are looking for a vehicle! Jim Dunkirk really went above and beyond to help me with a new vehicle! Thanks also to Sheila, Ray and other staff that assisted! Great experience! Highly recommended!!