I needed an emergency tire repair that was discovered on the way to the airport to catch a flight. They worked me into the schedule as quickly as they could for the repair! No w that’s what I call fantastic customer service when the service manager figures out the urgency of the repair and took care of it!! And I even made my flight!!
Charles our sales person is the best. Cares about what your wants and needs are by going the extra mile to make sure the purchase is the write fit for you. Service: we live in Riverside, Jacksonville and unless time does not allow, we will always go back to Family Kia in St Augustine
Hello, everyone I can honestly say I’ve had by far the best experience with Family Kia. I’m a young male looking for a great quality car and was bless with this amazing car sales man Chris he’s awesome, and he made me feel welcome. The process went very smooth and Chris went above in beyond to get me in a vehicle of my choice simple and easy I’m so glad I took the ... time to come to this specific dealer for a vehicle. Strongly recommend everyone come down and meet Chris if your having trouble getting into a car you desire.
Went to Family Kia yesterday and worked with Chris. He was absolutely amazing. He walked through the whole process with me from start to finish, and honestly, out of all of the dealerships I had been in he gave me the best experience. Nothing was hidden from me and everything was completely transparent. The only reason I'm taking off a star, and I wish I could leave a ... separate review for this, is because of Sheila. I had spoken with her regarding my credit score, what I was looking at, and had bluntly asked her if I would be able to qualify of which she said yes. I then found out at the dealership that I do not. Chris worked extremely hard to try to get me into what I wanted and make me happy but it just didn't happen. Chris deserves 5/5 stars, Sheila on the other hand I would only give 1.
Amy, both Jeff's and Tom were fantastic. It was nice to deal with such friendly and patient people. They worked with me and I walked out happy with my second car from this dealership.